5

I have used Mid Island Automotive for close to 40 years. They are so experienced and efficient. Always on time and on budget. If there are any surprises I am phoned first to discuss the problem and authorize any additional work needed. I have sent other members of my family as well as friend to this business and all of them echo the same experience.

5

Thank you so much Wesley for taking the time to leave us a 5-star-rating! Looking forward to seeing you upon your next visit.

- Mid Island Automotive
5

a pleasant and highly qualified team, I recommend it to everyone)

Thank you so much Андрій for taking the time to leave us a 5-star-rating! Looking forward to seeing you upon your next visit.

- Mid Island Automotive
5

MIA is a great place for car repair. I thought I will end up changing my car because of the cost which worries me because of my tighter budget. But Ron and his team are really accommodating and honest. I spent less than what I expected.They will diagnose all the problem first and they will let you know, repair only what is really important and not just change everything unless you requested it which will save you money. And now I’m driving my car worry free again. I highly recommend this place no matter how old or what your car is. Thanks MIA!

Thank you very much loreny for your positive comment—we take pride in knowing our customers are happy with the service provided. Looking forward to seeing you again at the shop!

- Mid Island Automotive
5

Ron and his crew always provide timely and professional work at competitive rates. As a regular customer they have always been great about seeing to any emergency repairs that might be needed. Very safely conscious as well.

Thank you doug for your kind review. We take pride knowing our customers are happy with the service provided. Looking forward to seeing you again upon your next visit with us.

- Mid Island Automotive
5

Excellent, courteous, and efficient service. Thank you Ron for getting me out of a jam and dropping off my battery. Much appreciated and will be a repeated customer. :)

Hi John, thank you for sharing your experience with us. It is a real pleasure to read your kindly review. We're looking foward doing business with you again!

- Mid Island Automotive
5

Great service and friendly people...they have taken care of us in a pinch a few times and got us back on the road quickly. So appreciate such amazing service!

Thank you very much Doreen for your kind review! Looking forward to assist you upon your next visit.

- Mid Island Automotive
5

They were willing to work on a Mercedes Sprinter which was nice. I’ve had an out of province inspection done and lower ball joints replaced with an alignment and so far so good. Staff is friendly.

1

Giving it one star only because I have to in order to post this review. Very disappointed in this establishment. By far the worst customer service I have ever received with a business. Dropped my truck off in the morning to get new tires installed, received a message in the afternoon saying my truck was ready to go. I go in pay my bill and I'm on my way. As I approach my truck I immediately notice a big scratch in the drivers door right by the door handle. I head back inside to find the owner, he comes out to have a look then brings out his mechanic. They both deny having caused the huge scratch and then the owner tells me that is why I have insurance. Correct me if I'm wrong, but if my vehicle gets damaged while in your possession you are 100% responsible, and that's why you as the business owner have insurance. He had the chance to make this right and then last minute told me he would not pay for this. If you take your vehicle here, make sure you take pictures of it before leaving it in their hands. Pathetic business.

1

Hi N B, We're sorry to learn your experience at our Service Centre did not reach your expectations. May you provide us more details? The satisfaction of our cutomers is our priority. You can contact us at (250) 756-7871. This is how we improve! Regards.

- Mid Island Automotive

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