1

I would not recommend using Napa Auto vehicle for pre-purchase inspection services. Based on their report, the car had a few issues, and we discussed potential costs to fix them. However, they did not mention that the vehicle was super rusted from underneath. They should have recommended not purchasing a vehicle as rusted cars cause lots of headaches to fix.

Hi Serhii, Thank you for bringing this to our attention. Upon review of your file my technician states the structural integrity of the vehicle was not compromised due to the surface rust on this vehicle. We are however willing to discuss any issues concerning the service your received. We want to do our best to provide a great client experience, and an excellent service to all our customers. You can contact us at (250) 756-7871

- Mid Island Automotive
5

Thank you so much Martin for taking the time to leave us a 5-Star-rating! Looking forward to assist you upon your next visit.

- Mid Island Automotive
5

5

Went in for a wheel alignment on my 4runner. The process was straight forward without any surprises and Ron was super helpful with all my concerns. My truck rides straight as an arrow! Recommended!

5

While traveling through Nanaimo my vehicle broke down and I found Napa. Service I received was top notch. I really appreciate Ron and his team fitting me in while they were short staffed. Repairs done quickly and completely. I didn't have to delay my travels more than a couple of hours. Thank you!

5

Nice and clean but busy shop. Ron diagnosed problem right away but unable to repair right away. Gave me a quote and said it would be ready by next day, morning. As promised, it was ready and right at quote cost. Car steering so much better. Thanks Ron

5

5

Great customer service! Ron was very clear with his explanation of what was going on with our car. I’ll definitely recommend this shop to friends and family.

5

Amazing company to trust your car with. Definitely a 5 star review!

5

I always get good service here and they are very helpful. Thank you Ron and staff.

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